Shipping policy
Shipping Policy – Alexander Interiors
Thank you for shopping with Alexander Interiors. We are committed to providing a smooth and transparent shipping experience. Please review the details below so you know what to expect after placing your order.
Order Processing
• Orders are typically processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or holidays will begin processing on the next business day.
• During peak seasons or promotional periods, processing times may be extended. If this occurs, customers will be notified via email.
Domestic Shipping (United States)
We currently ship to addresses within the United States.
Shipping Options and Estimated Delivery Times:
• Standard Shipping: 5–8 business days
• Expedited Shipping: 2–4 business days
• Overnight Shipping: 1 business day (if order is placed before the carrier cutoff time)
Delivery times are estimates and may vary based on carrier performance and destination.
Shipping Costs:
Shipping rates are calculated at checkout based on order total, weight, and selected shipping method.
Free standard shipping may be offered on qualifying orders, as indicated at checkout.
International Shipping
At this time, Alexander Interiors does not ship internationally.
Shipping Restrictions
• Certain carriers may not deliver to PO Box or APO/FPO addresses.
• If a carrier is unable to service your delivery location, we will contact you to arrange an alternative solution or issue a refund.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update after shipment.
Shipping Delays
Alexander Interiors is not responsible for shipping delays caused by weather, carrier disruptions, or other circumstances beyond our control. If your order is significantly delayed, please contact us for assistance.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. Include photos of the damaged item and packaging so we can assist with a claim and determine the best resolution.
Contact Us
For questions regarding shipping, please contact us at:
Email: hello@alexanderinteriors.net
Phone: 615.457.3138